Payment Term

Last Updated: August 2026

These Payment Terms govern all transactions on www.carinae.shop and comply with Australian financial trading regulations, Australian Consumer Law (ACL) and Shopify platform compliance requirements. By placing an order on our website, you acknowledge and agree to the below payment terms in full.

Business Information

Carinae
12 Walker Parade, Churchill VIC 3842, Australia
Email: hello@carinae.shop
Phone: +61-771336724
Website: www.carinae.shop

1. Accepted Payment Methods

We accept secure online payments via authorised Shopify checkout gateways, including major credit cards, debit cards and legitimate Australian third-party payment services. All payment channels adopt PCI DSS industry-standard compliance systems to ensure full transaction security and user payment data protection.

2. Transaction Currency & GST Regulations

All product prices displayed on this website are denominated in Australian Dollars (AUD) and include applicable Australian GST for domestic orders in compliance with Australian tax laws. For international orders, any overseas import duties, customs taxes and clearance fees are the sole responsibility of the recipient. Carinae is not liable for international customs-related charges or delays.

3. Payment Authorisation & Security Verification

All orders require complete payment verification and authorisation before packaging and dispatch. We reserve the right to conduct identity verification, transaction validation and anti-fraud checks for all orders to prevent unauthorised or fraudulent transactions. We may suspend, cancel or refuse orders with abnormal transaction behaviour for security purposes.

4. Payment Data Security

Carinae does not store complete credit card, debit card or banking details on local servers. All payment data is fully encrypted and processed through certified secure third-party payment gateways, complying with Australian Privacy Act 1988 and international payment security standards to protect user financial information.

5. Failed & Uncompleted Payments

Orders with failed payments caused by insufficient funds, incorrect payment information, network failures or gateway rejection will not be processed. All unpaid pending orders will automatically expire after a valid period, and reserved product stock will be released for public sale.

6. Refund Processing Rules

All officially approved refunds will be processed exclusively via the original payment method used for the transaction. Standard refund processing takes 5–10 Australian business days after approval. Any processing delays caused by banks, payment gateways or third-party financial institutions are beyond our responsibility.

7. Fraud Prevention & Legal Liability

Any malicious chargebacks, fraudulent payments, unauthorised card usage or fake transaction disputes will result in immediate order cancellation, customer account restriction and relevant legal remedies in accordance with Australian federal consumer and financial laws.

8. Payment Pre-Authorisations

Temporary payment pre-authorisations may be initiated during checkout for security validation and fund verification. Pre-authorised funds will be automatically released by the customer’s financial institution following standard Australian banking procedures.

9. Policy Updates & Revision

Carinae reserves the right to update these Payment Terms to comply with Australian regulatory adjustments, payment gateway upgrades and business optimisation. Revised terms take effect immediately upon website publication. Continued use of the website and checkout services constitutes automatic acceptance of the latest terms.

10. Payment Enquiries & Support

For payment failures, refund disputes, transaction enquiries and policy questions, please contact our official support team: Email: hello@carinae.shop | Phone: +61-771336724